FAQs

Please find the answers to our most common questions below. If you can't find what you're looking for, please email us at info@spanishmarks.com and we will reply within 24 hours!

#lovespanishmarks

Can I study anywhere?

Yes, take Spanish classes from anywhere that has an internet connection, whether that be at home, work or your favourite coffee shop! We offer lessons for wherever you are in the world.

Can I study at any time?

Our Spanish lessons are available 24 hours a day, 7 days a week. Flexible scheduling options allow you to change your lesson timings whenever you need, or have a set time. You choose!

How do I connect to my lessons?

Lessons are taken online and accessed easily from any computer, laptop, iPad or tablet. Connect with your tutor over Skype and we will also send you a link to the online classroom with interactive whiteboards. It is just like being in a real classroom.

What is the free introductory class?

We offer a free 50 minute Spanish trial lesson. The free lesson allows your Spanish teacher to assess your level and you can see if you like your teacher. No commitment is needed!

Sign up to the free class at: https://www.spanishmarks.com/free-class

How long are the lessons?

Each lesson is 50 minutes.

What type of Spanish do you teach?

Our tutors can teach both Latin American and European Spanish. All our tutors are from Guatemala in Central America. Guatemalans speak clearly and have a fairly neutral accent which makes it easy to understand. This is one of the reasons as why it is one of the most popular countries in the world to learn Spanish.

Is lesson material included?

Yes, all the lesson material you need is included and will be shared with you during your lesson. Your tutor will also leave you feedback at the end of each lesson.

How can I view my progress?

You will be given access to a personalised online student area, where your teacher will leave feedback after each lesson. You can also find previous lesson material in the student area.

eGift Card Terms & Conditions

(a) eGift Cards from any retailer, loyalty, reward, or benefits program follow these terms.

(b) eGift Cards can be used for full or partial payment at spanishmarks.com.

(c) To redeem online, enter the 8-digit code at checkout. Up to 3 eGift Cards can be used per transaction.

(d) eGift Cards do not expire.

(e) Any unused balance on an eGift Card cannot be applied to future bookings.

(f) eGift Cards cannot be used to buy other gift cards or vouchers.

(g) eGift Cards cannot be exchanged for cash, returned, or resold and are not credit/debit cards.

(h) Lesson bookings made with eGift Cards are subject to our standard cancellation and rescheduling policies.

(i) We are not liable for lost, stolen, or unauthorised use of eGift Cards. Keep your code secure.

(j) We may update these terms at any time. Please check our website for the latest version.

Got a question?

Don't wait to contact us